e-Travel is one of the top 10 online companies in selling flight tickets in the world and one of the most successful start up companies in Greece, with a sales volume of 700 million and climbing. The company is growing more and more each year.
At pamediakopes.gr we have many applications built with Rails, each one generating a huge amount of logs. These logs are mostly used for monitoring/alerting and of course debugging. However, your application’s logs have the potential to help you get more insights on your applications and how they interact with other systems, without necessarily using sophisticated 3rd party applications. The challenging part is extracting valuable information and doing it fast! In an attempt to try to get more insights of what is happening during a request, we started experimenting with the idea of using specific information from our Rails logs in order to visualize service dependencies, template rendering and more.
In our CRM system, users are able to create cases and manage them through resolving their tasks. In order to keep track of all these tasks we provide a search interface.